Getting a fingerprint rejection notification is frustrating, but it's fixable. Here's exactly what to do.
In This Guide
Understanding the Rejection
First, don't panic. A fingerprint rejection doesn't mean your application is denied. It just means you need to provide acceptable prints before processing continues.
What Happens Next
- Your application is placed on hold
- You're notified of the issue (via eForms or dealer)
- You fix and resubmit the fingerprints
- Processing resumes from where it left off
Common Rejection Reasons
1. Image Quality Issues
- Too light - Prints barely visible
- Too dark/smudged - Details obscured
- Blurry - Photo out of focus
- Partial prints - Not all fingers captured
2. Technical Format Issues
- Wrong file format - Not proper EFT
- Resolution too low - Under 500 DPI
- File corrupted - Upload error
- Wrong dimensions - Image cropped incorrectly
3. Rolling/Technique Issues
- Not rolled properly - Should be nail-to-nail
- Fingers slipped - Movement during roll
- Wrong boxes - Prints in incorrect positions
How to Fix Each Issue
For Quality Issues
You'll likely need to get re-fingerprinted. Tips for better prints:
- Clean, dry hands (wash and dry thoroughly)
- Use quality ink (not dried out)
- Apply consistent pressure
- Roll slowly from nail to nail
- Use a hard, flat surface
For Technical Issues
Your prints might be fine - just need proper conversion:
- Ensure 500+ DPI scan/photo
- Use proper EFT conversion service
- Verify file isn't corrupted after conversion
- Re-upload if eForms had an error
For Technique Issues
Get re-fingerprinted by someone experienced:
- Police station (often free)
- UPS Store (trained staff)
- Gun store with fingerprinting service
Resubmitting Your Prints
For eForms
- Log into ATF eForms
- Find your application (should show needs correction)
- Upload new EFT file
- Submit the correction
Timeline Impact
A rejection adds time to your wait:
- Time to get notified: 1-2 weeks
- Time to fix and resubmit: 1-3 days (your control)
- Processing restarts from correction, not beginning
Preventing Future Rejections
Best Practices
- ✓ Use quality FD-258 cards
- ✓ Clean, dry hands before printing
- ✓ Good lighting for photos
- ✓ 500+ DPI scan or high-res photo
- ✓ Professional EFT conversion
- ✓ Verify file before uploading
